FAQs

What will my package look like?

Here at SeedMasters we go above and beyond to keep everything Stealth and discreet. Your Seeds will come to you in a plain Jiffy bag envelope and will have no reference to our company at all. We will have our return address on the back which also has no reference to our company.

I tried to make a purchase but the system says payment declined?

If you are having difficulty placing an order using a debit or credit card then the likely explanation is that your card does not have its CBP (Cross Border Payment) feature activated.  This is quite normal and most card issuers do not activate this feature by default. The resolution is very simple. You should contact your card issuer and explain that you are attempting to place and overseas order an require CBP activating.  Once this is completed (it takes around 2 mins to resolve) the payment should go through without issue.

Do you deliver to the USA?

We do deliver to the USA, orders are currently taking 7-14 days.

Which currencies do you accept?

We accept credit card payments in Pound Sterling only, if you are ordering from outside the UK you can roughly calculate your order totals using an online currency converter.

How long does it take to receive my order?


All order are dispatched within 48 hours, once shipped your order can take from 2 to 28 days depending on where you order from in the world, please see current estimates below:

UK = 2-3 Day
USA = 7-14 Days
EUROPE = 6-12 Days
REST OF WORLD = Up to 28 Days


What will appear on my bank statement if I order using my credit or debit card online?

When ordering by credit or debit card please note that our full URL will not appear on your bank statements, but a much more discreet SMASTERS will.

Can I track my order?

If you selected a tracked delivery option on checking out then shortly after dispatching your order we will email you with a tracking ID.

Which credit or debit cards do you accept?

We accept Visa, Visa Debit & MasterCard’s online through our shop, click here to view our whole range of cannabis seeds.

How do I pay for my order?

You can pay by credit or debit card, We accept Visa, Visa Debit & MasterCard’s Alternatively you can select Bank Transfer when shopping online and transfer the money direct to our bank account. You can also print an order form here and send cash to our PO Box Address, this can be found on our contact page.

What happens if I don’t receive my order?

If you have not received your order you should use the contact form to email us, once we have your order number we can check the status of your order.

I’m new to all this, what is the difference between Regular & Feminized Seeds?

Feminized Seeds have been generated by uniquely treating them so that they increase their chances of being female to almost 100%.  Regular Seeds can be either Male or Female.

How can I get free seeds?

Just like us on Facebook or follow us on Twitter we give away 100’s worth of cannabis seeds every month! Alternatively you can order some seeds from our website & you will get plenty of free seeds thrown in, just check out the special offers page for more details to see what special promotional Free Seed Offers we have going today.

Can you give me advice on how to grow my Seeds?

No, it is against our policy to advise customers on anything to do with growing or germinating cannabis seeds, These seeds are sold as Souvenirs only and we do not encourage or condone any illegal activity, including germination and/or cultivation.

I have questions which are not listed here, how is best to contact you and get an answer quickly?

On our website we have the option for Live Chat, click on there and feel free to ask for assistance if however our team are busy then you can go to the Contact page and email us or call our customer service helpline and a member of the team will get back to you within 24 hours.

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